Forethought Refund Policy
Effective September 10, 2026
This policy explains refunds for Forethought subscriptions from MobileAnswer, Inc. The refund process depends on whether you purchased through our website, Apple, or Google Play.
Website Purchases Through Paddle
We offer a full refund for any reason within 30 days of your first Forethought subscription purchase through our website using Paddle. This guarantee covers your initial payment only and does not cover automatic subscription renewals.
How to Request a Refund
Email forethought@mobileanswer.com within 30 days of your first purchase. Include either your purchase date or your order number so we can locate your payment.
For website purchases, our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for these orders and handles payment support and refunds. Approved refunds are returned to the original payment method.
You can also get help with a Paddle purchase at Paddle Buyer Support.
Apple App Store Purchases
Apple’s refund policies apply to purchases billed by Apple. To request a refund, visit reportaproblem.apple.com. Apple determines eligibility under its policies.
Google Play Purchases
Google Play’s refund policies apply to purchases billed through Google Play. Follow the Google Play refund instructions, or email us if you need help.
Cancellations and Other Refund Requests
To stop future renewals, cancel your subscription through the provider that bills you: Paddle, Apple, or Google Play. Canceling a subscription does not itself request a refund.
For a renewal charge or a request outside the 30-day guarantee, contact us for help. This policy does not limit any refund or cancellation rights you have under applicable law.